It all started when I tried to write a post and I noticed I had just 500mb worth of data remaining. In order to stay connected, I decided to top up my line via UBA's U-Direct; but before I could log on to my internet banking page the so called 500mb worth of data had elapsed.
I was shocked because I was using my IPad and not a laptop or desktop. Anyway I let it pass and borrowed a friend's device to log on to my internet banking page, continued with my top up and that went smoothly.
As if ETISALAT was not done frustrating me, I tried getting another data bundle but couldn't because they were experiencing network failure, I didn't want to get angry too fast so I called ETISALAT customer service line and I spoke with a representative that apologized for the service failure and asked me to try again in three (3) hours.
I was exasperated but couldn't do anything so I decided to distract my self with some house chores that were not necessary at that moment.
Three hours had gone by and I decided to try again but still couldn't buy any data bundle as same network issue persisted; so I called the ETISALAT customer service line again.
This time I had to pour out my heart to the representative I spoke with telling him I was a blogger and really needed to go online for so many reasons, besides ETISALAT knew so many users were stranded and they didn't even border sending apology messages to users.
The rep's reply was " I just loaded your line with 200mb worth of data, that should help till we get back then you can subscribe " I was shocked, 200mb worth of data? No reasonable apology? besides I just lost 500mb in 30 seconds so what can 200mb worth of ETISALAT data do for me? I couldn't bear the insult he added to my injury so I hung up.
In a nutshell, ETISALAT has all of a sudden turned in a disappointing network. I trusted that network provider but they failed me and that cost me a lot today.
It's so far been an annoying and sad situation. So i'm thinking of swapping.
What network should I port to?
 RUINED MY DAY: WHAT NETWORK SHOULD I PORTTO){kind=link}
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